400 Words


About 400 Words

400 Words is a storytelling project. It is a print magazine and a website, consisting of true stories, none over 400 words, by ordinary people on assigned themes. It's about the documentation of everyday life, saying a lot by saying a little. You can learn more, or order a copy, or tell a story of your own.

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Café

by Lisa Wells—Age 24—Portland, OR

Linda comes into the café with Cathy and the tall junkie guy. They’re all junkies, but he looks extra bad, jaw hung open like a hooked fish, stringy hair falling out in places, graying prematurely in others. He’s on his ankles like a sloppy stilt-walker, beginning each step at the quadricep, his leg reaching a right angle before he sets it down again. Like the sneaky walk villains use in silent movies.

Can’t really tell much on Linda but for the distended stomach. If she weren’t 50 years old she could pass for pregnant. And poor Cathy, who began coming to the café just a year ago, a normal, healthy woman. Fully cognizant as far as anyone could tell, holding down a job in hosiery at Nordstrom, but who now mistakes coffee beans on the counter for raisins and falls asleep standing up or lights cigarettes in the middle of the dining room while waiting for her drink.

Sometimes I’m afraid that if I look in her eyes long enough I’ll get sucked into Cathy’s body, so I steam more milk. Middle aged conference attendees from the convention center down the street come filling in. They order sugary drinks using Starbucks vernacular and smack their lips ravenously.

Detailed reciepts for everyone and stipends that don’t factor gratuity. I inquire as to the reason for which they are convening. Energy, says bald man in khaki, it’s the only topic worth discussing.

Its funny how people say things as if they’re true. For example, when I am tired of making drinks and exchanging money I just tell customers, I don’t work here.

This isn’t my college job or my post-college job or my, It might be fun to work in a café for while until I land that graphic design job, job. This is my life. And sometimes when things are slow and I’m mopping under the condiment bar I can feel my working class ancestors standing up in me. One voice admits that this beats the hell out of welding steel girders. Another whispers, “Consolations are for the half-alive.”


12 Comments

Dear Lisa,
You surely can paint a picture with words. Then again, maybe my mind’s eye is “collaborating” because your story was a “been there done that know that person” for me. Point of reference: I’ll turn 52 yrs old this month and your line about the woman who, if she weren’t 50, could pass for pregnant. That’d be funny if it wasn’t so depressing. I have 2 girlfriends whose cheerleader days are long gone. Both also fall smack dab into the “apple” body profile. But no one, including family members and husbands, God or a mirror, has the nerve to tell these girls that cropped T’s and tube tops, etc. should no longer be in their wardrobe. Even women who are really pregnant realize that.

The rest of the story? I spent 30 yrs in bars/restaurants/hotels. I can sooooo relate. This line always worked well for me: Somebody comes in, says “Hi”, asks: “Hows it going?” I say: “Good! Great! Haven’t killed anyone yet.” Make sure you’re smiling when you say that so they THINK you’re kidding. Has a positive effect on tips.

Bottom line, I liked your 400 words. My reply here is probably longer than that.

Let me know if you’d like any more words of wisdom or catchy comebacks from a sage old hospitality veteran.

Beth
clipmgr@tds.net

PS: BTW, I was very good at service, but that’s why I could get away with being mean as a snake! Just remember to smile, always smile. Oh yeah, and being able to crush beer cans with your bare hands is always a crowd pleaser. (1 hand flat on top, i flat on the bottom. Grab the can, TWIST, and crush. The twisting is the secret. I not only made good tips, I didn’t have many disciplinary problems, or a lot of dates (haha) either. :) And if hospitality is truly your life, remember my motto: The customer is NOT always right; we just have to make them think they are!

Posted by beth mack on 5 February 2007 @ 5pm

Dear Beth,

Thank you for your response. I’ve just closed up shop and smell like a grill. We played all four volumes of “The Monster Ballads” collection at work today, so things weren’t all that bad. Maybe you’ve seen the set advertised on TV? “They taught us to rock…and they taught us to looove.” A bunch of what the kids are calling “butt-rock” bands- Damn Yankees, Extreme etc. pouring their hair sprayed hearts out to Carrie or Michelle or whoever. This hipster guy came up and asked, “Are you planning on playing this all day?” and I said, “Yeah buddy, and all night too, and maybe tomorrow I’ll play Moving Pictures on a loop.”
My pop actually plays in a Rush cover band in LA, but he can’t crush beer cans with his hand. I’d like to see that some time if you’re in the area. Really, I would!

So, thanks again. Nice to hear from a gal who’s been around the bar.

Fondly,
Lisa

Posted by Lisa Wells on 5 February 2007 @ 11pm

Dear Beth,
Obviously, this cafe job is what you do to keep writing. I hope to find your work in published form (is it?) because this is the kind of work I look for and buy. I hope I get to see more. Writing this good doesn’t happen that often, you know.
Cheers,
Rosemarie

Posted by Rosemarie DiMatteo on 6 February 2007 @ 11am

I love the last line. You’re such a smart ass. In a good way. Well done.

Posted by martha on 9 February 2007 @ 10pm

haha. starbucks vernacular. I was recently visiting my friend at his coffee shop when a customer came in and ordered a venti latte to go. He replied to her, “I’m sorry, I don’t speak Italian. We have small, medium and large.”

Posted by Aron on 10 February 2007 @ 2pm

writing is a wonderful medium/venue.
i do feel though that waiting for a published story is often waiting too long. unlike this formats ability to allow for the opportunity to have my reaction heard, many books cant consider my feed-back, sympathy, alternate perspective. i consider the conversation (yes you page and screen-gazers- verbal communication!) a more rewarding medium to receive knowledge, feeling, information, perspective, historical view, and other not-so-tangible understanding (aided by body language). one can learn a lot reading 400 words. but i dare say i could digest more gesturing/verbalizing 300 to the guy next to me at the bus stop.

Posted by hannah cranford on 5 March 2007 @ 3pm

“Consolations are for the half-alive”….

What an odd statement. I’ve always thought consolation, when received openly and without disdain (some abhor sympathy, adopting the mantra ‘don’t feel sorry for me’, a highly respectable point of view as it seems to me), exists within the behavior bubble of kindness.

and how I love to test someones kindness. drawing inspiration from Augustus Caeser, who dressed himself in beggars robes to observe his subjects without the dishonesty of the petty and cowardly, those seeking only to benefit, a curse frequently faced by the socially elevated, I occasionally pretend to struggle, locked in battle with some unseen demon, staggering and wounded, bleeding night and day, (perhaps I overdo it a bit… ) only to see how my peers treat me. the majority do not meet my basic expectations. zero mercy, zero consolation. rarely even a question – illegitimate assumptions manifest, the most convenient label stamped upon my brow like the mark of Caine, and eventually I find myself shamed rejected and forgotten. “what a loser.”

and I smile in smug satisfaction.
who lost? who misses out?

I sometimes wish I could ask someone “Are you kind?” and expect an honest and undiluted answer. Well, no sense in wishing, I sort of can: the recognition lies in the eyes, and defies any explanation.

anyways. Cool story.

Posted by Shane Reed on 5 March 2007 @ 8pm

in reaction to shane reed’s comment-i think what lisa possibly means by consolation in that line- (my favorite of the piece) is the encouragement to be complacent with one’s own current situation that one speaks to oneself internally or hears say, some unknowing if not dear relative telling them in their head. those encouragements can seem like false hopes when one looks back and evaluates the particular time the thoughts were silently verbalized. false because who wants hope to merely cope? coping and living are seemingly opposites. hence “half-alive”.

Posted by hannah cranford on 6 March 2007 @ 12am

hurm.

i possibly spend more time with dictionaries than consoling types, so all I have to work with is a definition – opening new window, typing, PERFECT consolation : that which consoles; a comfort. EXAMPLE: Your kindness was a consolation to me in my grief.

perhaps : “that specific consolation, saying this beats that, doesn’t amount to much – and is for the half alive”. but not the entirety of the communications which fall under the catagory of imparted solace.

I mean dang, I need consolation, as of late I need it FREQUENTLY, and I occasionally suffer much more greatly without it – and in my suffering, I’m really really fucking ALIVE, completely one hundred percent every sorrowful cell SCREAMING alive, you know? and not consolation so that i can find hope – consolation so i can know that no matter what, someone has my back, i won’t have to face the ‘dark tea time of the soul’ alone. KNOWWHATIMEAN?

so i say : consolations are from the kind, for the presumably in need. and resisting them is like resisting an attempt at kindness instead of understanding kindness.

anywhoo. thanks Hannaaah. what does this Lisa think? hallo? LISA? response?

Posted by reedin shane on 11 March 2007 @ 12am

Well, I suppose if I stepped in here I would feel compelled to clarify or defend what I wrote in some way…which really doesn’t appeal to me. I will say that the definition of consolation does not include “comes from the kind,” and that anytime someone offers consolation in an attempt to allay sane concerns about an abusive situation, they act as an enabler rather helper.

I did indeed make a big general statement. I feel okay with that, and even better that someone else felt moved to disagree. Thanks for your back and forth!
Lisa

Posted by Lisa Wells on 21 March 2007 @ 3pm

and we arrive at an agreement, and my point becomes more specific. i’ll clarify, and i don’t mind doing so.

when consolation is the sole intention of the consoler then they act in a benevolent manner, and the single minded ‘helper’ seeks only to help without discriminating between varying states of vitality. i have no doubt that an act of indifference or cruelty could be found in an attempt to alleviate sorrow, however, these would be consolations with one or more additional goals – thus straying from the unconditional into the realm of some selfcentered aspect. i cannot think of a case in which those statements could be disproven.

consolation, by itself, is totally kind. as i see it.

i realize that possibly ‘consolations are for the half alive’ is in fact some ancestral axiom (and if so, it would be doubly odd if the statement comforted you) and that by placing it under scrutiny i did not seek to offend.

i like the statement. it made me think.
i thought it odd.

thank you for writing. i hope the responding process wasn’t too unappealing.

Posted by shane on 24 March 2007 @ 4pm

Not at all. Well said.

Posted by Lisa Wells on 24 March 2007 @ 5pm

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